Shipping Policy

We aim to deliver your favorite Cewbycon shower gels to your doorstep with prompt and reliable service. Our shipping policy outlines the procedures and timelines for delivering your orders.

1. Shipping Coverage

Service Area: We currently ship across all major cities and regions within India. International shipping is not available at this time.
Delivery Partners: We work with trusted delivery partners to ensure timely and secure deliveries.

2. Shipping Charges

Standard Shipping: Standard shipping charges apply based on the order total and delivery location. The applicable charges will be calculated and displayed at checkout.
Free Shipping: We offer free shipping on orders above a certain value, which will be mentioned on our website and at checkout, if applicable.

3. Order Processing Time

Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
Dispatch Time: Once processed, orders are dispatched and handed over to our delivery partner.

4. Delivery Time

Estimated Delivery: Delivery times may vary based on location:
- Metro Cities: 3-5 business days
- Other Cities and Towns: 5-7 business days
Tracking Information: Once your order is shipped, you will receive an email with tracking details so you can monitor your shipment’s progress.

5. Delayed or Failed Deliveries

Delayed Shipments: Occasionally, shipments may experience delays due to unforeseen circumstances. In such cases, our team will keep you informed, and you can contact us for assistance.
Failed Delivery Attempts: In case of a failed delivery attempt (due to an incorrect address or unavailability), our delivery partner may attempt re-delivery or return the package to us. Additional charges may apply for re-shipping if the package is returned.

6. Missing or Damaged Packages

If your package is damaged or missing upon delivery, please contact our customer support team within 48 hours. We will work to resolve the issue promptly, including a replacement or refund if necessary.